Subscriber Rewards

Flexible Ticket Exchanges
  • As a subscriber, you can exchange your tickets into any other concert date at any time. You can also choose to donate your tickets back and receive a tax deduction receipt. Visit Ticket Exchanges or contact Patron Services at 312-294-3000 to exchange or donate your tickets.
  • Flexible ticket exchanges are just $10 for Create Your Own Series subscribers and FREE for Curated subscribers.
  • Exchange requests are subject to availability, and fees or upgrade costs may apply. Day-of-concert exchanges are $10.
Curated Series Rewards
  • Guaranteed access to the BEST seats at the BEST prices
  • Same seats for each concert, renewable each season
  • Early concert exchange requests at the time of order
Curated and Create Your Own Series Rewards
  • 15% savings on additional concert tickets
    • Your subscriber savings will be automatically applied any time you order tickets. Explore the season.
  • Ability to purchase priority access concerts before the public
    • Individual tickets to Priority Access Concerts are currently only available to subscribers.
  • Convenient payment plans with no additional fees
  • 15% savings on purchases at the Symphony Store
    • The Symphony Store is your one-stop shop for creative gifts for the musicians in your life. From iconic Chicago Symphony Orchestra recordings to fine jewelry and scarves from around the world, the Store is stocked with music-themed products for music lovers of all ages. The Store is open before all CSO and select Symphony Center Presents concerts. Regular store hours are Tuesday-Saturday, 11:30 a.m. to 5 p.m. Visit the Symphony Store to shop online.
  • Exclusive parking rates at nearby garages
    • Subscribers are eligible to receive an exclusive flat rate for up to 12 hours of parking at the Grant Park South Garage. To take advantage of this option, visit Parking & Transit to learn more and download the parking card form. 
  • Invitations to special events with CSO musicians
  • Exclusive offers, presales and events throughout the season
  • Exclusive savings at area restaurants
    • Located in the heart of downtown, steps from the best of Chicago’s world-class dining scene, we are pleased to partner with local restaurants to present special offers on pre- and postconcert dining experiences across a variety of tastes. View our list of nearby restaurant partners and to view additional dining promotions.
  • FREE subscription to CSOtv
    • Experience the music of the Chicago Symphony Orchestra on your own device, on your own schedule with CSOtv. Programs include CSO Sessions, featuring newly recorded performances of inspiring chamber music by composers of the past and present.
  • FREE digital program books and notes delivered to your inbox
  • FREE preconcert conversations before CSO and other select concerts
  • FREE lost ticket replacement