Ticket Holder Disclaimer

The Chicago Symphony Orchestra Association (CSOA) reserves the right to revoke the license granted by a ticket. The ticket holder assumes all risks and dangers relating to attending any event at Symphony Center or presented by the CSOA.

One entry per ticket. Unauthorized duplication of tickets and modified ticket designs may prevent admittance to the event. 

Artists, prices, and programs are subject to change.

There are no refunds or exchanges for some tickets and performances. Fees may apply for some ticket exchanges. Tickets cannot be returned, refunded or exchanged after the start of a performance. All single ticket sales are non-refundable. 

Late seating is at the discretion of house management and may not be available for certain programs and seating locations.

Symphony Center welcomes children eight years of age and older. Some concerts are open to children of all ages. All children, regardless of age, must have their own tickets for all performances. 

Box seating is on a rotational basis at all concerts.

The CSOA requires that oversized bags be checked at one of the many Coat Checks conveniently located throughout Symphony Center. The CSOA also reserves the right to search bags for security reasons.

By attending a CSOA presentation, the ticket holder acknowledges and voluntarily agrees to assume all risks related to exposure to COVID-19 and other communicable diseases, following required audience safety measures and all other terms and conditions. When face coverings are required, ticket holders without appropriate face coverings or not wearing a face covering correctly, will not be permitted entry. Seating assignments may be adjusted up to the time of the performance, if social distancing measures are required due to public health regulations. CSOA and Symphony Center ticketing and attendance policies are subject to change and are subject to city and state public health guidelines.

The CSOA reserves the right to record performances, including the audience, for future broadcast or promotion. Your attendance at this event shall be deemed consent and permission to use your image, as captured in photograph or on video, in connection with the promotion and marketing of the CSOA and its related events.