HOW TO RENEW
1. Review Your Subscription
Log in and review your account details to confirm that all of the information is correct under the Subscription Renewals tab of your account. Review the order details and select Complete Renewal As-Is to proceed without changes, or select Edit Renewal to make changes to seating or series.
Requesting a change? We will make every eff ort to accommodate your request. All requested series or seating changes will be processed once patrons without changes to their renewals have been seated. If we are able to fulfill your request, we will change/refund the adjustment. Requests for changes are honored according to a combination of factors, including your tenure as a subscriber and your contribution history. You will be contacted regarding your seating after July 15.
2. Add Concerts and Series
Subscribers receive special savings on tickets to all events when ordered by August 11, 2017. Please visit cso.org/calendar for complete listings.
3. Complete Your Order
ONLINE @ CSO.ORG
Log in to your account before placing your order to ensure accurate processing. Your login email can be found on your order form.
Please have your credit card and renewal form ready.
Hours: Monday–Saturday 10:00 a.m. to 5:00 p.m.
Sunday 11:00 a.m. to 3:00 p.m.
Patron Services is open until concert time on concert nights.
Chicago Symphony Orchestra
220 South Michigan Avenue
Chicago, IL 60604
IN PERSON at the Box Off ice
Hours: Monday–Saturday 12:00 p.m. to 6:00 p.m.
The Box Off ice is open until intermission on concert nights.
All patrons will receive an email confirmation of their orders. Please verify that we have the correct email address.
In August, you will receive your subscription tickets, Subscriber ID Card and Subscriber Pocket Guide. If you added pre-paid parking for the first time or purchased additional single tickets, they will be mailed separately and may arrive before your subscription tickets. Ticket exchanges will be available starting August 1, 2017.